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In studies of American negotiators abroad, several traits have been identified that may serve to confirm this stereotypical perception, while undermining the negotiator's position. Two traits in particular that cause cross-cultural misunderstanding are directness and impatience on the part of the American negotiator. Furthermore, American negotiators often insist on realizing short-term goals. Foreign negotiators, on the other hand, may value the relationship established between negotiators and may be willing to invest time in it for long-term benefits. In order to solidify the relationship, they may opt for indirect interactions without regard for the time involved in getting to know the other negotiator.
對(duì)在國(guó)外的美國(guó)談判者的研究中,我們找出了損害談判者能力的幾個(gè)特點(diǎn),或許證實(shí)這個(gè)已成定式的看法。尤其引起跨文化誤解的兩個(gè)特點(diǎn)是美國(guó)談判者的直截了當(dāng)和缺乏耐心。 此外,美國(guó)談判者經(jīng)常堅(jiān)持實(shí)現(xiàn)短期目標(biāo),而外國(guó)的談判者會(huì)珍視建立談判者之間的聯(lián)系并愿意為長(zhǎng)期利益投入時(shí)間。 為了鞏固這種聯(lián)系,他們會(huì)選擇非直接的交流而不計(jì)較投入用于了解對(duì)方的時(shí)間。
Clearly,perceptions and differences in values affect the outcomes of negotiations and the success of negotiators. For Americans to play a more effective role in international business negotiations, they must put forth more effort to improve cross-cultural understanding.
明顯地,價(jià)值觀的不同和理解上的差異影響了談判的結(jié)果和談判者的成功與否。 美國(guó)人要在國(guó)際商務(wù)談判中扮演更為有效的角色,他們就必須投入更多的努力提高跨文化的理解力。