加強(qiáng)對企業(yè)職工的人文關(guān)懷。近年來，針對個(gè)別企業(yè)用工方面存在的問題，中國各級政府采取積極措施，督促、倡導(dǎo)企業(yè)切實(shí)加強(qiáng)對職工的人文關(guān)懷，改善職工生產(chǎn)生活條件，完善職工訴求表達(dá)機(jī)制，建立職工交流互助平臺，開展職工心理健康咨詢服務(wù)。同時(shí)積極引導(dǎo)社會輿論，努力形成共建和諧勞動關(guān)系的良好社會氛圍。
公正及時(shí)解決勞動人事爭議
通過調(diào)解仲裁解決勞動人事爭議，是一項(xiàng)具有中國特色的權(quán)益救濟(jì)和保障制度。仲裁委員會由政府行政主管部門代表、工會代表和用人單位代表三個(gè)方面組成，以保證爭議案件審理過程的透明度和公正性。截至2009年底，中國共有仲裁辦案機(jī)構(gòu)4800多個(gè)、仲裁員3.3萬人。
China is showing more care for enterprise employees. In recent years, the Chinese government has adopted active measures to deal with the misconduct of some enterprises in labor employment, urged them to give more care to the well-being of workers, improve their employees’ working and living conditions, improve the mechanism for workers to voice their demands, establish platforms for workers to communicate with and help each other, and provide psychological and health consultation services for employees. Meanwhile, China properly guides public opinion with a view to creating a favorable social at-mosphere conducive to the building of harmonious labor relations.
Settling labor disputes fairly and promptly
Settling labor disputes through mediation and arbitration is a reme-dial system with Chinese characteristics for safeguarding legitimate rights and interests of employees. To guarantee fairness and transpar-ency in dealing with labor dispute cases, arbitration commissions are composed of three parties, namely, the representatives of appropriate departments of the government, trade unions and employers. By the end of 2009, China had 33,000 arbitrators in some 4,800 arbitration organizations.
勞動人事調(diào)解仲裁工作遵循公正原則，鼓勵(lì)協(xié)商，先行調(diào)解，及時(shí)妥善處理勞動人事爭議，維護(hù)當(dāng)事人合法權(quán)益。2009年，全國各級勞動人事爭議仲裁機(jī)構(gòu)共處理勞動人事爭議案件87.5萬件；立案受理勞動爭議案件68.4萬件，比上年下降1.3%；涉及勞動者101.7萬人，比上年下降16.3%。依據(jù)中國法律，當(dāng)事人對勞動人事爭議仲裁裁決不服的，可以向人民法院提起訴訟。2009年，中國各級人民法院審結(jié)勞動爭議案件31.7萬件，有效維護(hù)了當(dāng)事人雙方合法權(quán)益。
加大勞動保障監(jiān)察力度
勞動保障監(jiān)察執(zhí)法是維護(hù)勞動者合法權(quán)益的重要途徑。勞動保障監(jiān)察機(jī)構(gòu)的主要職責(zé)是，積極宣傳勞動保障法律法規(guī)，接受并依法查處勞動者投訴舉報(bào)案件，并主動對用人單位守法情況進(jìn)行監(jiān)督檢查。截至2009年底，中國共建立勞動保障監(jiān)察機(jī)構(gòu)3291個(gè)，配備專職監(jiān)察員2.3萬名。
The method of mediation and arbitration in settling labor disputes adheres to the principle of fairness, encourages parties in dispute to settle their disputes properly through consultations and mediation, and protects the legitimate rights and interests of parties concerned. In 2009 labor dispute arbitration organizations at various levels nation-wide handled 875,000 cases. Some 684,000 cases were accepted for arbitration, a decrease of 1.3% compared to the previous year. The cases involved 1.017 million workers, a decrease of 16.3% compared to the previous year. According to Chinese law, parties that disagree with labor dispute arbitration award may institute proceedings to the people’s courts. In 2009 people’s courts at various levels completed 317,000 labor dispute cases, and successfully protected the legitimate rights and interests of the parties in dispute.
Enhancing labor security supervision
Law enforcement as regards labor security supervision is an im-portant way to protect the legitimate rights and interests of workers. Labor security supervision organizations are mainly responsible for publicizing laws and regulations concerning labor security, accepting and handling workers’ complaints and reports, and supervising em-ployers’ observance of the relevant laws. By the end of 2009, China had established 3,291 labor security supervision organizations staffed by a total of 23,000 supervisors.
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